The Mad River School District’s primary methods of communication are by phone or email. Lately, we have noticed many emails being bounced back or reports of parents not receiving vital communications.  If you feel that you are not receiving all communications from the school district and or schools, and they are not in your Spam email folder, then it's possible that your email client is blocking mad river alert emails or not directing them into your Inbox.

Note: Parents are strongly encouraged to have at least one email address set as a preference. Email is a primary communication for District communications, and not all messages can be abbreviated into a phone call or text.

• Check if emails are flagged as junk/spam, particularly Gmail and Yahoo accounts. Please be on the lookout in your junk/spam folder.
• Check your junk email folder. The emails will come from madriveralerts@madriverschools.org"
• Please check your junk/spam mail settings and add madriveralerts@madriverschools.org to your safe senders list. 
• Is your email address on file? Log in to OneView to update your email address. https://madriver.esvportal.com/

Gmail Settings

Add a contact to your Gmail account:

1. On your computer, go to Google Contacts.
2. At the top left, click Create contact.
3. Click Create contact or Create multiple contacts.
4. Enter the contact's information.
5. Click Save.

Yahoo Settings

Adding contacts to your trusted Yahoo sender list is fairly simple:

1. Open the email sent to you by the contact you wish to label as safe. Be sure to check both the inbox folder and junk or spam folder.
2. Copy the email address
3. Click the Contacts icon located in the upper right-hand corner of your Yahoo! Mail Inbox Homepage. When you scroll over the first icon, it should say ‘Contacts’.
4. Click ‘Add a new contact’ located below the list of your contacts.

Outlook 2013, 2010

1. Select the email in your Inbox.
2. Select the Home tab.
3. Click Junk, located next to the Delete button.
4. Select Never Block Sender.

Outlook 2007, 2003

1. Click Tools, then click Options.
2. Select the Preferences tab.
3. Under E-mail, click Junk E-mail. Select the Safe Senders tab.
4. Click Add. Enter either the sender email or the domain (ex. @madriverschools.org). Click Ok.